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Shopping Cart
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Terms and Conditions

1. Our Courier partner would usually successfully deliver the parcel within 2 – 5 working days from the date of shipment (Our shipment schedule is every Wednesday & Thursday).

Delivery Tracking Numbers will be provided to all orders upon shipment for self-tracking purposes.


Delivery Fees:

  • Runner charge for location from Kinarut to Sepanggar around RM3 to RM16.
  • Delivery Fees by Box Express / Mantap Express within Sabah is minimum RM7. 
  • Delivery fee to Sarawak and West Malaysia will be RM15 for purchase of goods below 1kg (additional RM10 for every subsequent 1kg of purchase).


2. In the event of delay on the delivery, we would recommend for self-collection at the designation deporting branch of our delivery partner to avoid effects on the product quality. Affected customers may also contact our customer service representative for more info.


We do not assume responsibility or authority for the operations of our delivery partner. Your kind understanding is much appreciated.


3. Actual product may differ from the photos published on all Juliah Garden marketing channels. Each product is unique and will not have identical appearance or texture. Your kind understanding is much appreciated.